SurePoint Management Features

Workflow Manager - Tracking the Flow of Information

SurePoint manages the flow of information required to complete the appraisal process using a simple interface that is specific to each of the participants. With a built-in database containing the key information needed to process an appraisal, SurePoint reduces the time spent entering, assigning and tracking the assignment. All features are designed to simplify the process, increase productivity and realize a quick return on investment.

• Control your assignment process to ensure a quick resolution of a claim. Monitor each appraiser's workload and assign or reassign files if their workload needs to be adjusted.
• Monitor initial appraisal and supplement assignments to control cycle time and ensure quick resolution.
• View a pending assignments list with links to the individual assignment detail for close monitoring of each appraiser's workflow.
• Initiate an appraisal damage review all within the workflow of your operation without any paper being involved, speeding up the review process and eliminating potential issues with lost of misplaced files. When an appraiser completes the assignment, it goes directly to the damage reviewer for acceptance. Once accepted, the assignment goes directly to the office personnel for disposition and billing.
• Provide your clients online access to status of their claims to increase customer satisfaction.
• Manage billing and payroll information to effectively manage your business.

Contact us to find out how SurePoint can make your business more competitive.